Service Restoration Update – Controlled Recovery and Ongoing DDoS Mitigation
(Resolved)
Critical
Affecting Other
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Network
Services are currently being restored in a controlled, phased manner while DDoS mitigation efforts remain ongoing. During this period, service reachability may vary depending on source networks, peering routes, and any upstream traffic filtering measures currently in effect.
More info here: https://hub.123media.co.za/announcements/27/Network-Service-Advisory--Upstream-DDoS-Attack-Impacting-Connectivity.html
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20/05/2026 13:42
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Last Updated 30/05/2026 15:25
Network Stable / Mitigation Ongoing
(Resolved)
High
Affecting Other
-
Network
Connectivity is currently stable while DDoS mitigation remains in place. Some routes may still experience higher than normal latency.
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21/05/2026 17:20
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Last Updated 30/05/2026 15:25
Payfast gateway issues
(Resolved)
Critical
Affecting Other
-
Payment Gateway
Please be aware that there are current issues with Payfast. If you've made a payment through Payfast and your invoice still shows as unpaid, please submit a support ticket to us.
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01/08/2024 08:18
- 31/08/2024 09:04
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Last Updated 31/08/2024 09:01
DNS Issues
(Resolved)
Medium
Affecting Server
-
mars
We are currently experiencing DNS issues on the server Mars. Our team is actively investigating the issue to resolve it as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience.
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20/06/2024 10:15
- 02/07/2024 12:18
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Last Updated 21/06/2024 11:24
DDoS
(Resolved)
Critical
Affecting Server
-
Server 3 Newlands DC
Please note that we are currently experiencing a DDoS attack. Services are currently being re-routed and running, however the connection might be intermittently.
We apologize for any inconvenience caused.
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02/07/2020 04:27
- 16/09/2020 22:05
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Last Updated 02/07/2020 08:33
DNS issues
(Resolved)
Critical
Affecting Server
-
Server 3 Newlands DC
Please noet that we are experiencing DNS issues on one of our local servers in Cape Town.
The issue will be resolved within the next few hours.
We apologize for any inconvenience caused.
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11/05/2015 09:34
- 16/09/2020 22:05
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Last Updated 11/05/2015 09:34
DNS issues
(Resolved)
Critical
Affecting Server
-
Server 3 Newlands DC
Please noet that we are experiencing DNS issues on one of our local servers in Cape Town.
The issue will be resolved within the next few hours.
We apologize for any inconvenience caused.
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03/04/2014 13:14
- 07/03/2015 00:00
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Last Updated 11/05/2015 09:33
Email Marketing Platform
(Resolved)
Medium
Please contact us as soon as possible so that we can migrate you to our new email platform. The old platform is not supported anymore as from today the 6th March 2015.
Please
click here to open up a support ticket. Please use "Migration" as your subject line.
We aplogize for any inconvenience made.
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06/03/2015 13:10
- 16/09/2020 22:05
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Last Updated 06/03/2015 13:14
HDD failed
(Resolved)
Critical
Affecting Server
-
Server 3 Newlands DC
One of the Hard Drives on our Server in Cape Town has failed.
The drive will be replaced and the service should be up and running shorlty again.
We apologize for any inconvenience caused.
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24/10/2013 08:44
- 09/11/2014 14:12
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Last Updated 24/10/2013 09:46
Emailbox connection issues
(Resolved)
Critical
Please note that we currently have network issues on the services for emailbox and emailbox1.
We are investigating the issue.
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29/05/2012 11:54
- 16/09/2020 22:05
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Last Updated 29/05/2012 11:56
Local Hosting Server - Network Downtime
(Resolved)
Critical
Affecting Server
-
Server 3 Newlands DC
We are currently experiencing a Network downtime on one of our Hosting Servers.
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The issue has been resolved.
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01/12/2010 10:40
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Last Updated 01/12/2010 12:18